We are by-appointment only. Please book online at www.bespokecj.com. We require a non refundable $100 booking fee to secure your appointment at the time of booking a treatment. The booking fee can be used to reschedule your appointment as long as it is made within 48 hours notice. The booking fee is not transferable to another person. If you choose to cancel your appointment at any time, the booking fee is forfeited. If you have permanent makeup on your eyebrows please submit recent pictures before scheduling an appointment at firstname.lastname@example.org. There are no guaranteed results with our procedures due to results being dependent on many variables outside of the technician’s control. Procedure fees are non-refundable, however Bespoke will make every reasonable effort to make sure you love the outcome.
TOUCH UP SESSIONS:
Each treatment includes a Touch up Session, if initail treatment was done at Bespoke Permentant Cosmetics, which is part of the treatment cost. The Session must be completed within two months of the original treatment. After this session additional touch ups will require payment. If you don't attend your initial scheduled touch up appoiment you will be charged for any further treatment. Cancelation notice is always 48 hrs.
If you need to cancel or reschedule an appointment, please let us know 48 hours before your scheduled appointment. No-shows or cancellations within 48 hours of a scheduled appointment will be charged a $150 penalty. Flawless Session & touch up no-shows will be charged $100, and for consultations the penalty is $50. We reserve the right to refuse/cancel services if before care practices are not followed properly. For example, no sun tanning, no specific medications, or present skin conditions on the treatment area.
CONTRADICATIONS & LIMITATIONS:
We may require a doctor’s permission to perform treatments on clients with certain pre-existing conditions. We do not perform treatments on women who are pregnant or nursing, or on anyone who is under the age of 18.
Consultations are free of charge, however there is a $25 penalty for no-shows or cancellations within 48 hours of a scheduled consultation appointment. If you book a full appointment, there is no need to book a separate consultation as each full appointment includes the consultation.
YEARLY TOUCH-UP SESSIONS:
Timing for Touch-Up sessions are calculated from the date of the last treatment, whether it is a flawless session or another Touch-Up. Please note that we only offer Touch-Ups to work done in our office, new clients are not eligible for Touch-Up pricing.
Please plan to arrive 15 minutes before your scheduled appointment. We cannot assure that you will be seen if you are 15 or more minutes late for your appointment. Please understand that the treatments need their allocated time to get the best result possible, we cannot rush.
For safety purposes, only the client is allowed in the procedure room. No pets except for service animals are allowed in the office.